Effective Date: June 4, 2026

Rising Strong Counseling LLC (“Rising Strong Counseling,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website and communications.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Information submitted through contact forms or appointment requests

We may also collect limited website usage information through standard website analytics or cookies to improve website performance and user experience.

HOW WE USE INFORMATION

Information submitted through our website may be used to:

• Respond to inquiries
• Coordinate scheduling or appointments
• Communicate regarding counseling services
• Provide administrative or client support

Submitting information through our website does not establish a therapeutic relationship.

TEXT MESSAGING (SMS) COMMUNICATIONS AND CONSENT

By providing your mobile phone number through our website, intake forms, or other communication with Rising Strong Counseling LLC, you consent to receive text messages from Rising Strong Counseling LLC.

These messages may include appointment reminders, scheduling or rescheduling communication, responses to inquiries, and other practice-related communication.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact our office at (541) 974-4264.

SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

CONFIDENTIALITY AND SECURITY

We make reasonable efforts to protect information submitted through our website. However, communication may not always be fully secure. Please avoid submitting sensitive or confidential clinical information through standard email communication.

THIRD-PARTY SERVICES

Our practice uses secure third-party platforms, including electronic health record and scheduling systems, to coordinate services and communication.

EMERGENCY COMMUNICATION

Text messages and email should not be used for emergencies, urgent mental health concerns, or crisis situations. If you are experiencing an emergency, call 911 or go to your nearest emergency room.

CONTACT INFORMATION

Rising Strong Counseling LLC
Phone: (541) 974-4264
Email: RisingStrong@CrystalHattonCounseling.com

If you have questions regarding this Privacy Policy, please contact us using the information above.

We may update this Privacy Policy from time to time. Any updates will be posted on this page.